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ATTENTION! This webpage is hosted on EthicsPoint's secure servers and is not part of the Smile Brands Inc. website or intranet.

To Make a Report

You may use either of the following two methods to submit a report:

Dial toll-free, within the United States, Guam, Puerto Rico and Canada:
888-366-6034

OR

This process is not intended to replace or supersede normal managerial and Human Resources communications channels.

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

Our Vision

At Smile Brands Inc. and the affiliated dental offices, our vision is to create Smiles for Everyone!SM and as one the largest dental support services organization in the country, we proudly put smiles on the faces of nearly two million patients annually.

Our vision includes a commitment to conducting business lawfully and ethically. To ensure compliance with the Deficit Reduction Act of 2005, the federal False Claims Act, and other laws governing our business, Smile Brands and the affiliated dental offices has policies and procedures in place to:

  • Report actual or potential fraud, waste and abuse
  • Report possible incidents of false claims or statements
  • Report ethical concerns
  • Report actual or potential conflicts of interest

As an employee or affiliated provider, you play a key role in detecting and reporting any suspected fraud, waste or abuse. This is why we have selected EthicsPoint as an anonymous third-party supplier to give you a confidential way to report activity that you suspect might be false, fraudulent, wasteful or abusive.

If you want to remain anonymous, neither Smile Brands, the affiliated dental offices, nor EthicsPoint will try to determine your identity. However, if you do disclose your name, we will be able to work with you better to address and resolve the issue you are reporting. Remember, company policy and federal law prohibits retaliation against anyone who reports in good faith.

We believe that dentistry matters and that good oral health is a vital component of good general health. We also believe that every action we take must always be completely honest, open and transparent. We appreciate your concern and cooperation to ensure that the organization and its affiliates are always held to the highest ethical standards.